Your Hotel's Voice
Discovery. Understanding. Direct Booking.
Instant self-service first.
Then, radically human assistance when required.
Cut calls and enhance service with the first turnkey assistant that answers guests and external inquiries from anywhere.
Amplified Voice Search
Talk to Ameniti
Accurate answers that guide decision-making and booking, and help travelers understand their "home away from home"
Reduces calls, emails, website updates and repetitive inquiries to staff members
With no PMS data necessary, every type of hotel can adopt Talk to Ameniti
Enhance the Calling Experience
A turnkey solution that provides instant, accurate answers
for both internal and external calls
Ameniti IVR means the ability to answer an unlimited number of inquiries simultaneously, all while reducing workload
Automatically transfers calls to the appropriate staff member or outsourced call center when necessary
Automated, Omnichannel Guest Communication
Staff intervention is possible at any time, both for engaged and non-engaged guests
A.I.-powered Sentiment Analysis allows hotels to identify unhappy guests before they leave a review
Ameniti Answers covers every aspect of the stay cycle, giving hotels the option to start at booking or pre-arrival