Everything you need to keep your staff and guests happy
Desktop and mobile tools manage and optimize staff work across departments
Our system responds to guest inquiries and creates tickets automatically, without hotel staff lifting a finger.
Automated preventive maintenance with statistics that can be used to improve performance.
Guests communicate with housekeeping, in-room dining, engineering, concierge and the front desk via SMS, email, Facebook Messenger, WeChat, or Ameniti Chat.
A 24/7 personal assistant programmed to answer the majority of guest inquiries and requests, with seamless transfer to a staff member in the right department when necessary.
Hotels can send notifications to individuals or groups, with important updates delivered right to guests’ mobile devices.
Guests can view folios in real time throughout their stay, and verify and accept charges upon departure. Final folios are sent digitally can be retrieved at any time after checkout.
Guests are invited to check in and out via email, Facebook Messenger, or WeChat, where they can indicate arrival details, make special requests, sign forms electronically, and request upgrades or late checkout.
Guests can use their mobile devices as digital keys that grant them secure access to their rooms.
Your hotel can digitize its guide, tailored promotions, and information about neighborhood attractions, making them available to guests anytime, anywhere on their mobile devices.
A quick, remote set-up of services, customized to fit your hotel’s specific needs and integrated seamlessly with your established processes. .
Trusted from Starwood to Shangri-La. Certified by Oracle Hospitality and Assa Abloy.
Hotels save on time and labor and can seize opportunities to upsell.
Available to all guests on all devices. Guests use the same, web-based account for every stay, regardless of the hotel or reservation channel, ensuring a large, regular user base.