Ameniti – About

Ameniti

This is the scene that inspired Ameniti. Our mission is to make sure it never happens again at your hotel.

We started Ameniti after noticing some crucial problems in the hospitality industry. Hotels weren’t operating efficiently, ticketing processes were slow and outdated, and there were few services leveraging the latest technology to improve guest experience. With hundreds of millions of people staying in hotels each year, these shortcomings were a big deal. We decided to take action.

Our current portfolio of services is the result of years of hard work, meticulous research and development, and rigorous testing. We are proud to provide our clients with the best-in-class operations, communications, and guest-facing tools. Over the past several years, Ameniti has continued to steadily gain traction and wow hoteliers, in addition to attaining the most prestigious certifications in hospitality.

Our team is made up of skilled and passionate operations experts, marketers, developers, engineers, and sales people. We love all things hospitality, and are fascinated by the most minute details of hotel operations and guest experience. We also believe that choosing services for your hotel should be simple and straightforward. That’s why our mission is to provide you with the best options, from a source that you can trust. Ameniti promises to be on your side every step of the way as we work together to transform the way your hotel operates.


OUR VALUES


Innovation

Ameniti is a true innovator in hospitality, and has pioneered technologies such as automatic ticketing, real-time folios, and the industry’s first 24/7 digital personal assistant. We are constantly striving to improve our services and always looking for new opportunities to enhance hotel operations and guest experience.

High Standards

We have incredibly high standards - just ask our clients. We use the same services in each hotel we partner with, and time after time these services have exceeded the requirements of top hospitality brands worldwide. After years of research, development, and rigorous testing, we can guarantee that our products perform perfectly and securely.

Customer Service

We put your customers first. Guests are your bread and butter, and we want to do everything we can to ensure their satisfaction. Our mission is to help you wow your customers so that they return again and again, and spread the word about the positive experiences they’ve had at your hotel.

Simplicity and Fairness

Choosing services for your hotel should be easy. We don’t mess around with lengthy contracts or drawn out installation processes. Our plug-and-play services can be ready to use in just a few hours, and our modular plans are fully customizable to fit your hotel’s unique needs. We believe you should only pay for the services you use, and that you shouldn’t have to jump through hoops to get them.


BEHING THE SCENES


The Highest Technical Standards

Simple isn’t always easy. We’ve worked hard to achieve the level of ease our clients rave about.

Our back-end team loves doing the behind-the-scenes work necessary to perfect Ameniti’s performance. The starting point is a solid data structure. After that, we obsess over response times, number of server calls, web services, and all of the other exciting elements of the process!

Our front-end team is here to ensure that the services are as smooth and elegant as a certain British secret agent.

Both teams employ the same crucial elements to optimize Ameniti’s services: motivation, clean programming, unit tests, low personnel rotation, and teamwork. These are our secrets to delivering value, efficiency, and incredible performance.

Data Security

When it comes to systems, you can rest assured that your data is protected to the fullest extent. From architecture redundancy ensuring high availability to continuous improvements of our contingency plans, we follow the most stringent practices in order to keep your data safe.

We adhere to the most recent version of European regulations on data protection, the most restrictive in the world.

We also respect your data, and use it for one thing, and one thing only: to improve operations and guest experience at your hotel.

Long story short, Ameniti is secure and honest.

Certification

Our solutions have been certified by leading hospitality groups worldwide.

If your excuse for not improving your hotel’s operations is, “Our hospitality brand is restrictive and has too many high standards,” think again. We love a good challenge. Let’s work together to meet your hospitality brand’s highest standards.