Voice Search and Assistants

Your clients are using voice. Turn it into a viable sales and service channel.

There are 3.25 billion global voice users today. It’s time to join the conversation.

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By the end of 2021, half of all Internet searches will be performed using voice. 

A strong voice presence is the only way to truly control what voice users find when searching for your business. 

Turn voice into a viable sales and customer service channel for your business:

  • Be where your customers and potential customers are already searching

  • Boost engagement with a branded voice experience 

  • Add personalization with voice recognition

  • Convert leads into sales

  • Improve accessibility to reach a larger audience

  • Reduce costs with automation and efficiency

The Power of Voice

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Today, anyone with a phone or smart speaker can get instant answers to their questions.

Voice assistants give users access to 24/7 personal assistants in their pockets, vehicles and homes. This unprecedented convenience has skyrocketed the use of voice worldwide.

  • Voice is easy, user friendly and convenient 

  • Voice is hands-free, and talking is almost always faster than typing

  • Voice is increasingly used to help consumers find business information, make purchase decisions and even carry out tasks

  • Voice provides accurate answers rather than a long list of search results

Ameniti Voice - A 100% Conversational Experience

 
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Ameniti Voice is the next generation of voice-technology powered by VoiceAuth0, the first solution to automatically identify and authenticate users with voice alone.

User authentication has been the main barrier to the use of voice as a sales and service channel. In the past, users have had to log in to a website to verify their identities for activities like account changes and purchases - negating the convenience of voice. Until now. Voice offers:

  • A viable - and free - substitute for phone calls with rich capabilities, including pictures, videos and AR

  • Advanced search and conversational commerce, bolstered by voice assistants

  • Conversational transcripts and analytics of all conversations in real time, with the ability to intervene

  • Special features like automatic ticket creation

  • Cross channel integration, with Voice-to-Email and Voice-to-SMS for conversations that benefit from text

The Ameniti Advantage

A strong voice presence is now just as essential as having a website or social media.

Ameniti allows your business to take advantage of voice as a sales and service channel through secure user authentication. All customer-facing information is linked with messaging on other channels, and any changes can updated simultaneously.

Get started today with Ameniti Voice.

 
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Voice Positioning and Branding

Ameniti provides your business with a brand-aligned, strategic position in the voice search ecosystem.

Our services ensure organic search visibility across voice search and voice assistants, and give you control over what consumers find first when searching for you.

Ameniti delivers an emotional connection between businesses and voice users, positioning your brand through:

  • Simple engagement, with frictionless completion of even advanced tasks like purchases, log-ins and requests

  • Accurate answers

  • Humanlike, conversational connection

  • A 100% secure experience

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Easy Implementation, Integration and Scalability

We build all the voice content you need to serve and sell, utilizing simple business information to build your presence.

Ameniti Voice offers unlimited, seamless integrations with current communication strategies, as well as with existing technology, including CRMs and e-commerce platforms 

Once your brand’s voice has been created, Ameniti can be adjusted and scaled, with voice updates deployed immediately to add new ways to keep your customers engaged.

 

Voice Authentication & Security

VoiceAuth0, the authentication technology underpinning Ameniti Voice, offers customers a secure, voice-based and hands-free login. 

100% reliable and instant, our technology is independent of mobile network and coverage, eliminating SMS costs for both you and your customers. It also eliminates the need to divert voice users to a login page on your website or app, and allows them to complete transactions securely and hands-free. 

Humanlike, Dynamic Conversations

Ameniti Voice relies on advanced AI-powered technology built on Natural Language Processing, advanced machine learning, and neural text-to-speech (TTS) to make sense of a user’s input and support a natural dialogue. 

As a result, Ameniti Voice provides highly personalized, fully conversational answers, while staying consistent with your company's messaging and business processes, in natural-sounding voices.

Voice Applications

There are countless ways to integrate voice-based technology into your business model.

Search

GPS

Shopping

Travel

Restaurant Bookings

Appointment Bookings

Hotel Reservations

Insurance Claims

Intercom

Customer Support

Advertising

IoT Control

Food Delivery

Local Information

 

Take Voice to the Next Level

Ameniti Voice is just one component of our Conversational Communications Manager.

 

Claim your space in the Voice Landscape today.