Many think of automation as a way to streamline behind-the-scenes processes, but it can achieve so much more than that. It can actually make you more money, while improving the guest journey at the same time.

Whether your guests are travel weary or excited to explore their destination, a friendly welcome gives their experience a boost. Here are the five best ways to welcome your guests.

Here’s how AI is changing travel expectations and behaviors in 2022.

Ameniti automates the guest journey starting at booking, and makes each step that follows easier for guests and staff alike. Here’s how it works.

The past few years have had a huge impact on the way people travel, and have significantly - even permanently - altered guest expectations. Here are the four main predictions we are making for guests in 2022.

Every dollar counts when managing a hotel. Ameniti uses A.I. to keep your monthly SMS bills down, while enhancing the guest experience.

When integrated with the new OPERA Cloud, Ameniti gives hotels even more opportunities to automate guest service and reduce costs.

Hybrid customer service is the comprehensive, omnichannel support your business needs. Here’s how to achieve the perfect blend of automation and agents.

Guests are ready, willing, and even excited to use chatbots. Read on to see how today’s consumers really feel about chatbots, and the considerations you should make before implementing one in your hotel.

The hospitality industry has the potential for great improvement with Artificial Intelligence as a tool. We’re here to show you how to use it.

With summer in full swing, families across the country are packing their bags for vacation. Here are a few small steps that any hotel can take to keep this group of guests happy.

We’ve compiled some interesting statistics that provide insight into what guests want and expect when staying at your property.

Some of the greatest differences in guest needs and behavior stem from generational characteristics. We are here to help you appeal and cater to guests of any age or era throughout their stays.

Ensuring that employees are taken care of is especially important in hospitality. We’ve put together some tips on how to make your team happier at work, and have provided a range of suggestions that can be implemented on any level.

It’s that time of year again. We’re here to show you how to make the most of the peak holiday season for your guests, staff and bottom line.

With hotels across the globe moving to implement AI technology, we found the need for a closer examination of current solutions. This white paper provides information that will empower you to make the right choices for your hotel.

What if we told you that technology could be used to forge a deeper connection with your guests? When properly implemented, tech can have a transformational impact on both customer service and guest experience.