Selecting new technology for your hotel can be a challenge. We want to help you make the right decision with confidence. Here are our expert tips on how to assess tech products for your property.

Improving the staff experience has never been more important. Your hotel needs to attract and retain the best employees in order to stay competitive and deliver superior service. Here are 5 ways the right technology can make your staff happier.

Many think of automation as a way to streamline behind-the-scenes processes, but it can achieve so much more than that. It can actually make you more money, while improving the guest journey at the same time.

Whether your guests are travel weary or excited to explore their destination, a friendly welcome gives their experience a boost. Here are the five best ways to welcome your guests.

Here’s how AI is changing travel expectations and behaviors in 2022.

Ameniti automates the guest journey starting at booking, and makes each step that follows easier for guests and staff alike. Here’s how it works.

The past few years have had a huge impact on the way people travel, and have significantly - even permanently - altered guest expectations. Here are the four main predictions we are making for guests in 2022.

Here are the top 6 types of questions we get from guests.

As pioneers of AI-powered IVR, we have some tips for how to create the best IVR solutions for your customers. Here’s how we handle the most common IVR problems.

Every dollar counts when managing a hotel. Ameniti uses A.I. to keep your monthly SMS bills down, while enhancing the guest experience.

Today’s customers are quite receptive to automated technology, and many even prefer it. Here’s why.

Today’s customers are quite receptive to automated technology, and many even prefer it. Here’s why.

Imagine automated call answering that eliminates wait times and reduces workload. This is IVR.

Automating customer service can help you save money and improve experiences. Here’s what you need to know.

AI is becoming one of the most widely-used business tools. If you’ve ever wondered how it works, we have you covered!

Secure authentication of voice assistant users benefits business processes, sales and customer experience. Lean how here.

Voice assistants are becoming more common, and more personalized. See what the future has in store for secure, customized voice assistants.

When integrated with the new OPERA Cloud, Ameniti gives hotels even more opportunities to automate guest service and reduce costs.

Hybrid customer service is the comprehensive, omnichannel support your business needs. Here’s how to achieve the perfect blend of automation and agents.

Automated property management applies Artificial Intelligence to building communications and operations, making it easy to run any type of property.