Many think of automation as a way to streamline behind-the-scenes processes, but it can achieve so much more than that. It can actually make you more money, while improving the guest journey at the same time.

Whether your guests are travel weary or excited to explore their destination, a friendly welcome gives their experience a boost. Here are the five best ways to welcome your guests.

Here’s how AI is changing travel expectations and behaviors in 2022.

Ameniti automates the guest journey starting at booking, and makes each step that follows easier for guests and staff alike. Here’s how it works.

The past few years have had a huge impact on the way people travel, and have significantly - even permanently - altered guest expectations. Here are the four main predictions we are making for guests in 2022.

As pioneers of AI-powered IVR, we have some tips for how to create the best IVR solutions for your customers. Here’s how we handle the most common IVR problems.

Every dollar counts when managing a hotel. Ameniti uses A.I. to keep your monthly SMS bills down, while enhancing the guest experience.

Today’s customers are quite receptive to automated technology, and many even prefer it. Here’s why.

Today’s customers are quite receptive to automated technology, and many even prefer it. Here’s why.

Imagine automated call answering that eliminates wait times and reduces workload. This is IVR.

Automating customer service can help you save money and improve experiences. Here’s what you need to know.

Voice assistants are becoming more common, and more personalized. See what the future has in store for secure, customized voice assistants.

When integrated with the new OPERA Cloud, Ameniti gives hotels even more opportunities to automate guest service and reduce costs.

Automated property management applies Artificial Intelligence to building communications and operations, making it easy to run any type of property.

Everything you need to know about implementing omnichannel Conversational Commerce for your business.

Omnichannel communication and integrated channels help to optimize business processes and provide the best service for your customers.

Voice is gaining popularity as a channel, and new technologies like conversational commerce and IoT are taking off. Here's what businesses need to know.

IVR's benefits include reducing calls, costs and workload. We want to share the story of one client that uses Ameniti IVR to answer hundreds of calls per day.

Texting is an important part of Customer Communication Management. Learn more about how this channel can help your business.

Big news: We’re expanding our services from the hospitality industry to every industry. Here’s how it works.